Privacy Policy

Table of Contents

  1. Introduction
  2. Collecting Personal Information
  3. Device Information
  4. Order Information
  5. Customer Support Information
  6. Minors
  7. Sharing Personal Information
  8. Behavioral Analytics
  9. Using Personal Information
  10. Retention
  11. GDPR Policy
  12. CCPA Policy
  13. Cookie Policy
  14. Data Breach Notification
  15. Privacy Policy Update
  16. Contact Information

 

  1. Introduction

This Privacy Policy describes how Mary O Flournoy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mary@maryflournoy.net (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

  1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  1. Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor Shopify.

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  1. Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you 

Disclosure for a business purpose: shared with our processor Shopify, BookFunnel for digital book deliveries, BookVault for physical book deliveries, payment processors, and processors for physical goods orders.

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  1. Customer Support Information

Purpose of collection: to provide customer support.

Source of collection: collected from you

Disclosure for a business purpose: shared with order processors in the case of a return.

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  1. Minors

The Site is not intended for individuals under the age of 18. By using this Site, you hereby represent that you are at least 18 years of age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

  1. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  1. Behavioral Advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

  1. Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers 

We will not sell or share your email address, phone number, name, mailing address or any other personal and non-public information with any telemarketer or marketing agency.

By consenting to Mary O Flournoy’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered with any do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternate methods of opting out, such as using alternate words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, you can contact us at mary@maryflournoy.net for more information.

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible at the below address. We will promptly correct any information found to be incorrect. 

  1. Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

  1. GDPR Policy

For users in the European Economic Area (EEA), please review our GDPR Policy https://maryflournoy.net/pages/gdpr. This policy is an integral part of our Privacy Policy and provide important information about your rights and our data practices. We encourage you to read them carefully.

  1. CCPA Policy

For California residents, please review our CCPA Policy https://maryflournoy.net/pages/ccpa. This policy is an integral part of our Privacy Policy and provide important information about your rights and our data practices. We encourage you to read them carefully.

  1. Cookie Policy

To learn more about how we use cookies and similar technologies, please review our Cookie Policy https://maryflournoy.net/pages/cookie-policy. This policy is an integral part of our Privacy Policy and provide important information about your rights and our data practices. We encourage you to read them carefully.

  1. Data Breach Notification

We take the security of your personal information seriously and employ reasonable and appropriate security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage is 100% secure. In the event that we become aware of a data security breach affecting your personal information, we will take the following steps:

  1. Timely Notification: We will notify you promptly and without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
  2. Method of Notification: We will notify you via email or, if this is not possible, via a conspicuous posting on our website.
  3. Content of Notification: Our notification will include:

   - A description of the incident in general terms

   - The type of personal information that was subject to the unauthorized access and acquisition

   - The actions we have taken to protect your personal information from further unauthorized access

   - A telephone number where you can call for further information and assistance, if one is available

   - Reminders to remain vigilant by reviewing account statements and monitoring free credit reports

  1. Law Enforcement Delay: In some cases, law enforcement might delay our notification if they determine that the notification will impede a criminal investigation.
  2. Cooperation with Authorities: We will fully cooperate with any law enforcement investigation related to the breach.

Please note that while we will make every effort to secure your data and notify you in case of a breach, you also play a crucial role in protecting your personal information. We encourage you to use strong, unique passwords for your account with us and to not share your login credentials with others.

If you suspect any unauthorized access to your account or misuse of your personal information, please contact us immediately at mary@maryflournoy.net.

  1. Privacy Policy Update

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

  1. Contact Information

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at mary@maryflournoy.net or by mail using the details provided below:

Mary O Flournoy, 221 West A Street #871, Dixon, CA 95620, United States 

Last updated: 14th day of July, 2024